Refund policy
At ZYRA – Seeds of Beauty, we value our customers and want you to be fully satisfied with your purchase.
Eligibility for Refund
- Refunds are only applicable for items that are defective or damaged upon receipt.
- Requests for a refund must be submitted within 7 days of receiving the product.
Non-Refundable Items
- Products that have been opened, used, or are not in their original condition and packaging cannot be refunded unless defective.
- Shipping costs are non-refundable.
Process
- To request a refund, please contact our customer support team with your order number and details of the issue.
- If your request is approved, you will be notified and your refund will be processed to your original payment method within a certain number of business days.