Face Care

Frequently Asked Questions

Which areas do you ship to?

Currently, we ship within Egypt only.

How long does delivery take?

Delivery takes 3 to 5 business days across Egypt. It may take slightly longer during new product launches or pre-orders.

What are the shipping fees?

Free delivery for orders over EGP 1000.

How can I pay for my order?

Payment is made through a secure payment link sent after your order is confirmed.

We also support Cash on Delivery (COD) in selected areas.

Can I return a product?

Yes, you can return products within 7 days if there’s any defect or issue.

Returns are processed quickly — you may choose a refund or an exchange.

Are your products safe for all skin types?

Yes, all our products are made with natural ingredients and are free from parabens, sulfates, and harsh alcohols.

Each product is carefully tested and is safe for sensitive skin.

Do you offer gift boxes or bundles?

Yes! We regularly design special gift boxes and bundles featuring soaps, body splashes, and shea butter.

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